Service Animals in Healthcare Facilities

Service Animals in Healthcare Facilities

Release Date: 03/20/2018
Expiration Date: 03/20/2021
Format: Internet Activity Enduring Material

Statement of Need/Program Overview

Service animals are animals that are individually trained to perform tasks for people with disabilities. The use of service animals has expanded significantly in recent years. As the use of service dogs increase, so will their presence in healthcare facilities. Places of public accommodation must allow service animals to accompany an individual unless the animal poses a safety risk. The purpose of this educational activity is to educate healthcare professionals about federal and state-specific requirements related to service animals in a healthcare setting. This webinar also details the proper definition of a service animal and discusses appropriate protocol in service animal situations, including the responsibilities of employers with employees who utilize service animals.

Target Audience

The target audience for this activity is Medical Mutual's provider physician group and related healthcare professionals

Educational Objectives

After completing this activity, the participant should be better able to:

  1. Outline which animals qualify as service animals.
  2. Discuss appropriate protocol for managing service animal situations.
  3. Cite common accommodation requirements for employees with service animals.
  4. Translate state-specific and federal law requirements, obligations and allowances to accommodate individuals utilizing service animals.

Accreditation Statement

Medical Mutual is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation Statement

Medical Mutual designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For information about the accreditation of this program please contact the CME Team at 800.662.7917: or at  

Instructions to Receive CME Credit

In order to successfully complete the activity, participants must score 70% on the post test at the end of the activity and complete the course evaluations. Each participant has a maximum of three attempts to score a 70%. Successful completion is supported by a 70% pass rate at the end of the course, proving competency on the content of the activity.

Faculty and Disclosures

Medical Mutual requires instructors, planners, managers and other individuals and their spouse/life partner who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity.

All identified conflicts of interest are thoroughly vetted by Medical Mutual for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and appropriateness of patient care recommendations.

The following reported no relevant financial relationships to products or devices that they or their spouse/life partner have with commercial support interests related to the content of this CME activity

  • Susanna K. Gibbons, Esq (Faculty)
  • Donna Nicholson, Vice President of Risk Management, Medical Mutual (Reviewer)
  • Tamara Johnson, Director of Clinical Risk Management and Patient Safety, Medical Mutual (Planner)
  • Sharon Nichols, Senior Risk Consultant, Medical Mutual (Reviewer)
  • Lauren Hauser,  Education Program Specialist, Medical Mutual (Planner)
  • Whitley Paige, Risk Management Coordinator, Medical Mutual (Planner)

Disclaimer

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management.

Not a guarantee that using information provided will prevent a claim against you or your practice.

Technical Requirements

This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge. For all activities featuring audio you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have JavaScript and session cookies enabled on your computer. Adobe Acrobat Reader may be required for certain activities.

Select the Continue button below to begin. You may return later if you are unable to complete the activity at this time.